Contact Us:  (423) 542-1101

Pay Electric Bill

Customers of Elizabethton Electric have more choices to pay your Electric Bill than ever before! As always you may mail your bill or come by any of our traditional locations (see below) to pay in person or you can utilize some of our new convenient pay systems. There is no charge to use the following methods.

Paperless Bill Online Pay:

You can also download our app Elizabethton Electric System

You will need your account number and one of the following to create your account, social security number, phone number, or a current bill amount.

You will need your account number to utilize the onetime payment option.

The portal and app allow customers to make payments, set up auto pay, view bill summary, statement history, payments, and usage summary in a graph by cost or usage broken down by day, month, or interval. 

If you need assistance creating your new account or have any questions, please call 423-542 1100.

Automated Pay by Phone: 1-844-718-0065

Please follow the Instructions to set up your account on your first visit to this web site. Paperless Bill and Online Pay option will allow you to pay your Bill, check your Usage and Payment History.

Traditional Payment Options:

  • In person at 400 Hatcher Lane or 136 S. Sycamore Street
  • Mail P. O. Box 790
  • If bill is current you may pay at Citizens Bank or Carter County Bank
  • Night drops located at City Hall, 136 S. Sycamore Street or Elizabethton Electric Department, 400 Hatcher Lane
  • We also offer Automatic Bank Draft, to sign up contact the Billing Department at 547-8609