About Us - Meet the Staff

Rob Toney – General Manager

Serving the citizens of Elizabethton and customers of the Elizabethton Electric Department since 1981, he has been the Substation superintendent for the past 11 years and has overseen construction and design of the seven substations that have been renovated. He has also worked with metering and large power account customers. Rob is looking forward to his new position and working with the customers of Elizabethton Electric.

Responsibilities include overall supervision of the Electric Department Operations. All finances are handled by the city's Finance Director, Jerome Kitchens.

Rob and Jerome ask that you directly contact their respective responsible staff member for faster service and resolution if you have an issue with your electric service or financial services. If the staff member could not resolve your issue, then ask to speak to their supervisor and give the supervisor the opportunity to resolve the issue. If the issue remains unresolved, contact us directly.

Email:
Phone: (423) 547-8605
Main office phone: (423) 542-1101

Ken Markland - Marketing & Industrial Services Coordinator

Serving the citizens of Elizabethton and customers of the Elizabethton Electric Department since August, 2003, Ken worked in private Industrial Manufacturing and served on the Elizabethton Regional Planning Commission and Board of Zoning Appeals prior to transferring to the Electric Department.

Questions regarding TVA programs, Commercial and Industrial contracts, and Marketing may be directed to Ken via the following:

Email:
Phone: (423) 547-8630
Main office phone: (423) 542-1101

Larry Shell - Risk Management & Environment Coordinator

Serving the citizens of Elizabethton and customers of the Elizabethton Electric Department since 1977, Larry worked at the city's Police Department prior to transferring to the Electric Department in November of 2007.

Any concerns regarding safety, liability or compliance may be directed to Larry via the following:

Email:
Phone: (423) 547-8629
Main office phone: (423) 542-1101

Wes Pearson – Service Supervisor

Serving the Elizabethton Electric customers since 1989, Wes was hired as a part-time employee to maintain the Electric vehicle fleet. In 1992 he was hired full time. Assignments include meter reader, warehouseman, groundman on a line crew; lineman apprentice; journeyman lineman and Service Supervisor (since 2005).

Any concerns regarding outages, repairing street lights or rewires may be directed to Wes Pearson via the following:

Email:
Phone: (423) 547-8619
Main office phone: (423) 542-1101
Emergencies & Outages ONLY: 423-542-1111

Greg Dugger – Electric Department Field Engineer

Greg has 23 years service with the Electrical Department, assisting customers with new line extensions both overhead and under ground.

Any questions regarding new services may be directed to Greg via the following:

Email:
Phone: (423) 547-8622
Main office phone: (423) 542-1101

Brandon Shell – Electric Department Field Engineer

Brandon has over 15 years with utilities in the city of Elizabethton. He was promoted to his present position in February 2011, assisting electric residential and commercial customers with installation of new temporary and permanent services and upgrading existing services.

Email:
Phone: (423) 547-8624
Main office phone: (423) 542-1101

Mona Richardson – Warehouse Supervisor

Mona started her career with Elizabethton Electric in April 1990. During her 20 years of service Mona has held the position of Warehouse Worker, Storekeeper and in April 2008 Mona was advanced to Warehouse Supervisor.

Any questions or concerns please contact Mona:

Email:
Phone: (423) 547-8637
Main office phone: (423) 542-1101

Other members of the warehouse staff include:
Bob Townsend, Assistant Warehouse Supervisor - Direct phone: (423) 547-8640
Chris Hensley, Warehouse Worker - Direct phone: (423) 547-8638
Alan Kyker, Warehouse Worker - Direct phone: (423) 547-8638

Pat Trivette – Electric Department Engineering Clerk

Pat has serviced with the Electrical Department since 1993, assisting customers with information on temporary and permanent service for new construction, overhead and underground, establishing service for mobile-manufactured homes, and Outdoor Lighting for residential and commercial.

Any questions about Outdoor lighting, establishing service for new construction, mobile-manufactured homes may be directed to Pat via the following:

Email:
Phone: (423) 547-8626
Main office phone: (423) 542-1101

Larry Holly – Right Of Way Coordinator

Serving the citizens of Elizabethton and customers of the Elizabethton Electric Department since August, 1979

Any concerns regarding tree trimming related issues may be directed to Larry via the following:

Email:
Phone: (423) 547-8644
Main office phone: (423) 542-1101

Lindsay Rash - Substation Superintendent

Serving Elizabethton Electric Customers since 1997, Lindsay`s assignments have been tree trimming, ground man, lineman apprentice, journey lineman, substation/meter tech 1 and substation superintendant.

Any concerns regarding substations or metering may be directed to Lindsay at the following:

Email:
Phone: (423) 547-8634
Main office phone: (423) 542-1101

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