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Elizabethton Electric System
PO Box 790
Elizabethton, TN 37644
Phone: 423.542.1100
For
questions about a high bill, a bill complaint, or an explanation about
your bill (but not about a delinquent bill or how to arrange for
payment), please contact our Billing Department. Or call 423.542.1100 extension 309.
For questions about a delinquent bill, or to make arrangements to pay for a bill that is late, contact our Customer Accounts Department. Or call 423.542.1100 extension 314.
If you want information about becoming an EES customer, or need to make
changes to your account, or discontinue service with us, contact our Customer Service Department. Or call 423.542.1100 extension 377.
For questions about our Budget Billing, Automatic Bank Draft, or Extended Due Date programs, contact our Programs Department. Or call 423.542.1100 extension 310.
If you need information about a Heat Pump Loan or a Water Heater Rebate, contact our Marketing Department. Or call 423.542.1100 extension 302.
To add or remove a Rural Street Light, contact our Street Lighting Department. Or call 423.542.1100 extension 326.
To report a non-emergency outage like a street light, traffic light bulb, etc., contact our Service Department. For all other outages call 423.542.1100 extension 319.
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