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Elizabethton Electric Department
PO Box 790
Elizabethton, TN 37644
Finance: 423.542.1100
Operations: 423.542.1101
Emergencies & Outages ONLY: 423-542-1111
For questions about a high bill, a bill complaint, or an explanation about your bill (but not about a delinquent bill or how to arrange for payment), please contact our Billing Department. Or call 423.542.1100 for Customer Service.
For questions about a delinquent bill, or to make arrangements to pay for a bill that is late, contact our Customer Accounts Department. Or call 423.542.1100.
If you want information about becoming an EED customer, or need to make changes to your account, or discontinue service with us, contact our Customer Service Department. Or call 423.542.1100.
For questions about our Levelized Billing, Automatic Bank Draft, or Extended Due Date programs, contact our Billing Department. Or call 423.542.1100.
If you need information about a Heat Pump Loan or a Water Heater Rebate, contact our Marketing Department. Or call 423.542.1100.
To add or remove a Rural Street Light, contact our Street Lighting Department. Or call 423.547.8626.
To report a non-emergency outage like a street light, traffic light bulb, etc., contact our Service Department. For all other outages call 423.542.1100.
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